Mandarin Oriental, Boston, Boston - Reviews, Room Options & Prices 2025

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About the Hotel

776 Boylston Street, Boston, Massachusetts, United States, 02199

Forbes Five-Star Mandarin Oriental, Boston in Back Bay offers spacious luxury rooms and suites featuring a 16000-square-foot spa with five treatment rooms and a state-of-the-art fitness center.

Art Deco Luxury Rooms

The Mandarin Oriental rooms combine Modern art style with Art Deco touches, featuring geometric patterns on lift doors and lily shoot patterns on baby blue upholstery.

Gordon Ramsay Dining Experience

Ramsay's Kitchen by Gordon Ramsay serves Beef Wellington, local fare like Bouillabaisse, and globally-influenced dishes under one roof.

Five-Star Spa Facilities

The Forbes Five-Star spa provides Crystal Steam Rooms, Vitality Pools, and Intelligent Movement Treatment focused on posture and mobility improvement.

Prime Back Bay Location

Located in Back Bay, Mandarin Oriental connects directly to Prudential Center's shopping mall, topped by the 50th-floor Skywalk Observatory and 52nd-floor Top of the Hub restaurant.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

3 persons

38 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Premier Deluxe King Room

Max:

3 persons

50 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Premier Deluxe Double Room

Max:

4 persons

50 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Boston 2.2 km

Airports

Logan (BOS) 9.1 km

Worcester Regional (ORH) 76.5 km

Train

Beacon Street Station 1.6 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Ultimate Relaxation Experience

“During my stay, I treated myself to a luxurious afternoon at the hotel spa, which is an oasis of calm and serenity. The spa spans nearly 1,500 square meters and offers a complete range of wellness treatments, including signature therapies unique to the Mandarin Oriental. I particularly enjoyed the hydrotherapy area complete with a Vichy shower. The separate relaxation spaces for men and women, each equipped with steam rooms and vitality baths, truly enhanced my experience.” view full review

Culinary Delights

“Dining at Bar Boulud was a highlight of my stay. I sampled their exquisite salmon and steak, each dish full of flavor and artistry. The restaurant's commitment to seasonal ingredients means there's always something fresh and exciting on the menu. I also enjoyed a nice room service experience that brought the gourmet dining right to my door.” view full review

Luxurious Room Amenities

“The room I stayed in was incredibly spacious and designed with luxurious details. High-definition TV, advanced in-room technology, and Frette linens made my stay feel indulgent. The bathroom was equally excellent, featuring both a large soaking tub and an excellent shower with advanced fixtures, making it a true highlight of my room.” view full review

Kid-Friendly Experience

“As a family-friendly hotel, I was pleasantly surprised to find thoughtful amenities for children. Upon arrival, my kids were greeted with toys and a cute robe and slippers. This attention to detail made them feel special and included, allowing my family to have a relaxing stay where everyone was well taken care of.” view full review

General

Non-smoking rooms
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Electric vehicle charging station

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Ironing facilities

Bathroom

Free toiletries

Media

CD player
AM/FM alarm clock

Location

776 Boylston Street, Boston, Massachusetts, United States, 02199

Map view

776 Boylston Street, Boston, Massachusetts, United States, 02199

City landmarks

Stadium

Fenway Park

1.6 km

139 Tremont St

Boston Common

1.5 km

Museum

Museum of Fine Arts

1.7 km

Park

Boston Public Garden

1.5 km

Boston

Freedom Trail

1.7 km

Market

Faneuil Hall Marketplace

2.5 km

Museum

Museum of Science

2.3 km

Tower

John Hancock Tower

690 m

Library

The Mary Baker Eddy Library

780 m

Museum

Gibson House

1.2 km

Museum

Isabella Stewart Gardner Museum

2.1 km

Museum

Boston Tea Party Ships & Museum

2.5 km

Aquarium

New England Aquarium

2.9 km

Monument

New England Holocaust Memorial

2.4 km

200 Massachusetts Ave The Mary Baker Eddy Library

The Mapparium

780 m

Public Building

Boston's Old City Hall

2.1 km

Monument

Bunker Hill Monument

3.5 km

Theatre

Boston Symphony Hall

930 m

Public Building

Old State House

2.3 km

Cemetery

Granary Burying Ground

2.0 km

Boston Common

Parkman Bandstand

2.1 km

Nearby

Library

Boston Public Library

350 m

Square

Copley Square

480 m

Parking area

Skywalk Observatory

300 m

Church

Trinity Church

560 m

Convention Centre

John B Hynes Veterans Convention Center

210 m

Spa Centre

Newbury Street

300 m

Boston

Back Bay

330 m

815 Boylston Street

Boylston Street

90 m

Boylston Street Copley Square

Statue of John Singleton Copley

420 m

Restaurants

Atlantic Fish Company

40 m

761 Boylston St

Abe & Louie's

110 m

793 Boylston St

Max Brenner Boston

80 m

745 Boylston St

Eataly

330 m

800 Boylston Street Prudential Center

Samurai

110 m

827 Boylston St

Porto

150 m

Ring Road

Del Frisco's Double Eagle Steakhouse

300 m

888 Boylston St Suite 053

Solas Pub

150 m

710 Boylston Street at Lenox Hotel

Typhoon Asian Bistro

130 m

725 Boylston St

Serafina

240 m

237 Newbury St Fairfield St

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.4

Location

9.6

Service

8.0

Dining

8.6

4.5/5 based on 1125 reviews

#19 of 97 hotels in Boston based on Tripadvisor

Isaac

United Kingdom, December 2024

7.2/10

My stay at the Mandarin Oriental, Boston, was lovely, thanks to the vibrant atmosphere and really good service. The location was perfect for exploring nearby shops and restaurants, but I felt the rooms could benefit from a touch of greenery to feel warmer. The dining experiences, especially the breakfast buffet, were excellent, truly enhancing my overall experience.

Rooms

9.0

The rooms were beautifully designed and newly renovated. I loved the spacious layout and comfortable beds, although adding some plants or flowers could have brightened the space.

Service

10.0

From check-in to check-out, the staff was incredibly attentive and friendly. They even surprised my daughter on her birthday with thoughtful touches that made the stay truly special.

Location

10.0

The hotel's central location made it easy to access dining and shopping options. I could walk to great places like Newbury Street and the Prudential Center.

Dining

10.0

Dining at Bar Boulud was a highlight, particularly the delicious breakfast buffet. I was impressed by the made-to-order Egg Benedict and the overall quality of the food.

Facilities

Amelia

United Kingdom, December 2024

5.2/10

During my stay at Mandarin Oriental, Boston, I appreciated the prime downtown location and the high quality of service. However, I encountered several issues, from room maintenance to disappointing amenities like the spa. Overall, while the hotel has its strengths, my experience fell short of expectations, particularly for a luxury hotel.

Rooms

6.0

My room was spacious with beautiful windows overlooking Boylston, but it showed signs of wear, such as stained curtains and chipped furniture.

Service

7.0

The staff were generally attentive and eager to help, though check-in felt rushed and there was a lack of follow-up to ensure my satisfaction during my stay.

Location

9.0

The hotel's location is truly a highlight, within walking distance to shopping and cultural attractions like the Boston Symphony Hall.

Dining

9.0

I enjoyed meals at Bar Boulud, where both breakfast and dinner were really good; the service was professional and the food delicious.

Facilities

6.0

While I appreciated the spaciousness of the spa, the maintenance issues and limited service caused some disappointment during my visit.

Luke

United Kingdom, December 2024

5.2/10

My stay at the Mandarin Oriental, Boston was fantastic! The staff treated me like family, making the check-in super smooth and welcoming. Plus, the spa experience was great, although I felt the rooms could use a bit of greenery to liven things up. Overall, it was a lovely experience that I’d happily repeat.

Rooms

9.0

The Deluxe King Room I stayed in was beautifully appointed and spacious, perfect for relaxing. It was always spotless, which I really appreciated.

Service

10.0

The staff really went above and beyond, from the warm greeting at check-in to little touches like sweet chocolate cupcakes. They were super attentive and genuinely seemed to care about my comfort.

Location

10.0

The location was a game-changer! I was just a short walk from prime spots like the Prudential Center and Copley Square, so exploring was a breeze.

Dining

10.0

Dining at Bar Boulud was a highlight! The food was fresh, and I loved trying a variety of breakfast options. Everything was beautifully presented and tasted amazing.

Facilities

10.0

The spa facilities were fantastic and really contributed to my relaxation. I enjoyed a jacuzzi and steam room, plus the relaxation room was a perfect spot to unwind.

Molly

United Kingdom, December 2024

6.0/10

My stay at the Mandarin Oriental, Boston was mixed. The location was fantastic, allowing me to explore nearby attractions, but I encountered several issues that marred my experience. The service was often inconsistent, and the room itself didn’t meet my expectations for a five-star hotel. Overall, while some aspects were good, I left feeling disappointed. 😕

Rooms

6.0

The room was large and elegantly furnished, but it lacked thoughtful touches and showed signs of wear, which I found surprising for a luxury hotel.

Service

5.0

I found the staff to be friendly, yet responses to requests lacked efficiency, such as the long wait for water and inadequacies in fulfilling basic needs.

Location

9.0

The hotel’s location was perfect, just minutes from top shopping areas and cultural sights, making it easy to immerse myself in the city.

Dining

5.0

Dining options were limited to in-room service, which, while decent, did not offer a satisfying variety compared to what I anticipated.

Facilities

6.0

Some facilities, like the spa, felt underwhelming and in need of an upgrade, which was disappointing given the hotel’s overall branding.

Hannah

United Kingdom, November 2024

7.0/10

While my stay at the Mandarin Oriental, Boston was filled with attentive service and comfortable accommodations, there were some aspects that fell short of expectations. The location is fantastic, just steps from shopping and dining, and the breakfast at Bar Boulud was a culinary delight. However, the room could use a refresh, as I noticed some signs of wear and a quirky lighting system that detracted from the overall luxury experience. 🌟

Rooms

7.0

My room was spacious and featured a decent view along with an extra-large bathroom, but the decor seemed dated and needed some refreshing. A part of the curtain was torn, which shouldn't happen in a hotel of this standard.

Service

8.0

The service was really good, with genuinely friendly staff who anticipated my needs, but a couple of glitches with the lighting marred my experience slightly.

Location

10.0

The location is simply unbeatable, being right in the heart of Boston with easy access to Newbury Street and the Prudential Center, making exploring the city a breeze.

Dining

9.0

Dining at Bar Boulud was a highlight for me; the gourmet offerings were delicious, though I felt some menu items could be improved.

Facilities

8.0

The spa services were really good, providing a wonderfully quiet retreat, although the overall hotel facilities, particularly the decor, felt a bit lackluster and somewhat dated.